Privacy Policy
Overview
My Print Lab is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
This policy outlines how we collect, use, store and disclose your personal information.
What Information We Collect
We may collect personal information including:
Name
Email address
Phone number
Billing and shipping address
Payment details (processed securely via third-party providers)
Order history and transaction details
Any information you provide when contacting us or placing an order
We may also collect non-personal information such as browser type, IP address and website usage data.
How We Collect Information
We collect information when you:
Place an order through our website
Contact us via email or forms
Subscribe to updates or marketing (if applicable)
Interact with our website
Some information is collected automatically through cookies and analytics tools.
How We Use Your Information
We use your information to:
Process and fulfil orders
Communicate with you about your order
Provide customer support
Improve our products and website
Comply with legal obligations
We may also use your information for marketing purposes if you have opted in. You can unsubscribe at any time.
Payment Information
Payments are processed securely through third-party providers such as Stripe and/or PayPal.
We do not store full credit card details on our systems.
Disclosure of Information
We may share your information with:
Payment processors (e.g. Stripe, PayPal)
Shipping providers (e.g. Australia Post or international carriers)
Service providers who assist with website operation and analytics
We only share information necessary to provide our services.
We do not sell or rent your personal information to third parties.
International Transfers
As we may accept international orders, your information may be processed or stored by third-party providers outside of Australia.
We take reasonable steps to ensure these providers handle your information securely.
Cookies and Analytics
Our website may use cookies and similar technologies to:
Improve user experience
Track website performance
Understand how visitors use our site
You can disable cookies through your browser settings, though this may affect site functionality.
Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access or disclosure.
However, no method of transmission over the internet is completely secure.
Access and Correction
You may request access to the personal information we hold about you and request corrections if needed.
To do so, please contact us at:
Contact
If you have any questions about this Privacy Policy or how your information is handled, please contact:
My Print Lab
admin@myprintlab.com.au